You can drop your order back to our store for a full refund. Please note: Returns to the above address will not be accepted in person.
Please include the completed Returns form in your return and post to the following address: Please print and complete the Returns Form available here. See clause 8 of our Terms and Conditions for the full terms available here. Please note: At this time we are not able to facilitate exchanges for online orders so we suggest returning the items you no longer want and placing a new order. We may not accept your return should the item, or its box or packaging be marked, damaged, or not returned in a saleable condition. Personalised items will only be accepted if the personalisation text is incorrect or if the product is faulty.ĭue to health and hygiene, we do not to offer refunds on underwear, swimwear and jewellery piercing products unless faulty. Returns by post are to be paid for by the customer (unless the item is faulty or incorrectly supplied). We do not accept returns, or provide refunds for Crep Protect branded cleaning products. Online orders can be returned to our dispatch centre, or taken to one of our stores.Īll returns must be unworn and unopened, unwashed and undamaged, in their original condition with all original tags attached and/or are in their original packaging which must also be undamaged and in its original condition. For details of Customs charges please consult your own Customs authorities for the latest rates.If You change Your mind on a purchase, please return your goods to us within 30 days of receiving your order. All applicable customs and import duties and any other charges are the responsibility of the customer. Shipments sent outside the UK are sold exclusive of VAT but may be subject to import duties and taxes. For lead times to your country please see the 'Where We Deliver' section below. Orders placed after 2.00pm on Friday will not be dispatched until Monday. Your order will be processed and shipped with high priority and dispatched the same day (if you order before our 2:00pm UK Time threshold). We are finding that most orders are arriving within our delivery timescales, but a small number are being severely delayed, but do eventually arrive at their destination.
Unfortunately these delays are out of our control. Please note that some security & customs delays have been reported in mail, in particular to Israel, Russia, USA & India. Here at Start Fitness, you have a choice of two Rest Of World (ROW) delivery methods, which are outlined below. For details of Customs charges please consult your own Customs authorities for the latest rates. Shipments sent to the European Union are sold exclusive of VAT but may be subject to import duties and taxes. Saturday and Sunday are NOT classed as business/working days For lead times to your country please see the 'Where We Deliver' section below Your order will be processed and shipped with high priority and dispatched the same day (if you order before our 2:00pm UK time threshold).
*In order to deliver the best possible service we may send your order with a different service to the one you select. Our internal systems determine which service to use when shipping your order. We use a range of different courier services provided by DHL, DPD and Royal Mail. Semi-breathable and stretchable polyester fabric HeatGear technology protects from. Your order will be processed and shipped via our standard postage service*. Postage cost is calculated at the checkout, based on weight and size of your order. Here at Start Fitness, you have a choice of two EU delivery methods, which are outlined below. *Delivery costs are calculated by weight at the checkout, the prices quoted are examples based on average order size. Most items are delivered Monday to Saturday, 7.30am-6pm (although some of our carriers may deliver slightly earlier or later) Please click here to see a list of postcodes which may be impacted. Some areas may be subject to a delayed service which could take longer to deliver. If ordered Friday after 4.30pm or over the weekend the order will be dispatched Monday for delivery Tuesday.įrom time to time carriers may be able to deliver parcels on non-working days however this is not guaranteed nor should it be expected. Delivery Optionīank Holidays, Saturday's and Sunday's are NOT classed as working days.įor example orders which are placed with the "Next Working Day Delivery" option before 4:30pm on a Friday will be despatched Friday and delivered Monday. Here at Start Fitness, we have a vast choice of UK delivery options which are outlined below.
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